Virtual receptionist
for your law practice.
Maintaining the high professional
standards you expect.
Personalized, professional, courteous.
Callers to your law practice should always feel as though they’ve reached your offices.
When we answer, they do. Their experience will be the same as if you answered,
and we’ll treat them with the respect and courtesy you and they expect.
Virtual Receptionists
Confidentiality & Compliance
Appointments Managed
Call Pre-Screening
Behind-the-scenes Support
Setting appointments
We’ll know your schedule and your calendar, so you never need to worry about scheduling conflicts.
Taking messages
Access your messages whenever you want, or get instant notifications from our on-duty receptionists.
Qualifying leads
Not every inquiry or case is worth your time. Our answering service professionals can screen callers and qualify leads, leaving you free to focus on billable work.
Expand your capacity with trained legal receptionists, 24/7.
For all the things you want to do or do better but can’t for lack of time and resources, call us. We’ll smoothly adapt to your particular legal practice or specialty area and provide your clients and callers with the professional support you expect.
Questions/Answers.
Our virtual receptionist services help businesses manage customer communication 24 hours a day. Having live receptionists represent your business allows you to offer a personal connection to your customers on their schedule, not yours. Fueled by live, U.S.-based agents, our virtual receptionist team is ready to support your growing business day and night and has customized plans for any sized business.
We free up your time to do what you do best! A virtual receptionist can really optimize your customer communications and profitability by offering dedicated receptionists who get to know your business and function as part of your team to capture every new business opportunity, increase your teams productivity, provide 24/7 customer service, reduce business overhead and give the right impression and reinforce relationships with your customers on every call.
Our on-boarding process is simple and straightforward, allowing you to dictate how and when your calls are handled. To start you’ll speak with an Account Manager who will ask you questions regarding your company and what it is you are looking to get out of the service. After that conversation, they’ll take the information you’ve given them and program the account accordingly. Then once everything is programmed, the agents will use that script to handle your calls and escalate your messages.
Our agents work within our secure facilities and are available 24/7/365 to answer your calls. Having our agents primarily within one location ensures messaging and related data remains secure and compliant with various regulations, including HIPAA.
No! We do not charge a fee to answer your calls on a holiday, over the weekend or after hours late at night. Our rates stay the same no matter what time of day your calls are answered.
We have access to bank full of local and toll free phone numbers. We can program any number of numbers to support your growing business.
Our services are billed by the minute, plain and simple. Our plans start at 100 minutes of call time per month. Some services bill per minute, others bill per call, and some for every interaction and message delivered. We try to keep it simple. Contact us for a free quote.
Typically, yes. Most plans will require a credit card to be used for the first invoice and/or a certain period of time after you’ve started. However, we can also set up a bank account direct payment if that’s preferred.
We do not have any long-term contracts. Our services roll to a month to month agreement after the initial three (3) month service agreement is signed. The Service Agreement will detail your plan minutes, requested services and estimated billing cycle costs.